Cat name tag M2M GA cat bookbag

If you are a new customer, send me a private message (preferably through my Facebook page) after checking out and I'll send proof(s) of your designs for you to approve before I stitch your item(s).  You can also message me through Instagram, or email jenniferlaurenembroidery@gmail.com. Please note that delay in response about proof can delay production.  

I order your shirt, dress, etc. and buy fabric especially for you. I ask that you give a MINIMUM of two weeks for me to get your items ordered and made (this does not include ship time), and MINIMUM one week for customer provided items from the time I receive item and payment. These times may be longer than 1-2 weeks, depending on demand. If you need your item(s) by a certain date, please ask for an updated turnaround. Any orders needed before TAT will require a rush fee. A MINIMUM rush fee of $10 per item will bump you to the top of my list. I cannot guarantee a package will arrive by a certain date, but I CAN do my part and ship by a specified date we discuss.

***PLEASE LOOK OVER THE DETAILS OF YOUR ORDER CAREFULLY.*** I am not able to make changes after the order been placed, as I order your shirt especially for you. This includes changes in blank size, blank color, name, etc.

I am unable to accept cancellations, refunds, or exchanges after order has been placed. If a mistake has been made on my part ie. size, design, name, or age differs from invoice/final proof, please contact me within 3 days of receiving item.

• Care instructions for applique/embroidered shirts:

Machine wash cold.

Wash inside out in cold water on gentle cycle.

Do not soak or bleach.

Lay flat or hang to dry.

Iron inside out.

Do not iron directly on embroidery, as thread can melt!
Do not iron glitter material (if applicable).

Do not dry clean.